Back in 2001, where else would to get a website made other than your ISP
If a company provides dailup internet, of course you can do web design, development and hosting too.
It was a lot of updating website copy, installing custom scripts (guestbooks, fare changer, counters). Everything someone at the bottom of the totem pole would do.
One time, when the SR programmer was on vacation I accidentally shut down the BC Ferries website. I found out how to revert 4 minutes later, but I thought I was going to have a heart attack @ 19 years old.